Refund Policy

This Refund Policy applies to paid Bharat Guru subscriptions and digital purchases offered by SliceVista Technologies Private Limited. Because premium features and personalised digital content can become available immediately, completed purchases are generally non-refundable except where this policy, the purchasing platform, or applicable law provides otherwise.

You may cancel at any time through the app store, payment provider, or account channel used to subscribe. Cancellation prevents the next renewal. Unless the purchasing platform states otherwise, premium access continues until the end of the period already paid for. Deleting the app or stopping use does not cancel a subscription.

Apple App Store and Google Play purchases are billed and controlled by those platforms. Refund requests for those purchases must be submitted directly to the relevant store and are decided under its rules. Bharat Guru cannot issue or guarantee refunds for transactions processed by an app store.

If you purchased directly through Bharat Guru in a browser, contact the in-app support channel as soon as possible. A refund may be considered when:

• You were charged more than once for the same subscription period.
• A payment was completed but premium access was not delivered and we could not restore it within a reasonable time.
• The transaction was unauthorised and promptly reported, subject to reasonable verification.
• A refund is required under applicable consumer law.

Unless required by law or a platform’s rules, refunds are generally not provided for change of mind, unused subscription time, failure to cancel before renewal, dissatisfaction with the interpretive nature of spiritual or astrological content, or after personalised readings, Kundli reports, palm readings, or Ask Guruji responses have been generated or accessed.

Use the support channel available in Bharat Guru and include the account used for purchase, transaction date, amount, purchasing platform, order or receipt reference, and a brief explanation. Do not send full card or banking details. We may request reasonable proof to verify the transaction and will communicate the outcome after review.

Approved refunds are returned through the original payment method where possible. Processing time depends on the bank, app store, or payment provider. This policy does not limit any mandatory consumer rights available under applicable law.

We may update this policy for future purchases when our products, payment methods, or legal duties change. Questions may be directed to SliceVista Technologies Private Limited through the support channel available in Bharat Guru.